Last Updated May 2018
I will never sell, barter, or rent your email address to any unauthorised third party.
How I Collect and Use Information
This Site only contacts individuals who specifically request that I do so or in the event that they have signed up to receive my free email communications, booked a service with me, or booked a service through a third party site such as https://cVita.com. Generally, this information includes name and e-mail address for registration to receive our free newsletters. For services books, this will include name, email address and may include any or all of the following as well as additional information as required to complete the service you require;
- Access to your email provider
- Access to your email marketing provider
- Access to your social accounts
- Access to your website back end and dashboard
All of this information is provided to me by you. Passwords for any of your services or website admin area will never need to be shared, as I use a third party service called LastPass. LastPass allows us to share access to services and sites via encrypted, unshared password access. In the event of a LastPass security breach, I will endeavour to notify you as soon as is reasonably practicable.
Through the booking of my services, you also agree that I may act on your behalf as necessary. This will include but is not limited to; the use of your website logo and brand names, posting to social media on your behalf, and sending emails on your behalf.
Information is required to complete many of the services which I offer. The sharing of this information between us is lawfully covered under the GDPR as Contractually necessary. If you do not agree to share any sensitive information wit me, I will be unable to complete any services. In this instance, a full refund of any monies paid will be issued, and our working agreement will be terminated.
I also collect and store information that is generated automatically as you navigate online through the Site. For example, I may collect information about your computer’s connection to the Internet, which allows me, among other things, to improve the delivery of my web pages to you and to measure traffic on the Site. I also may use a standard feature found in browser software called a “cookie” to enhance your experience with the Site. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies help me deliver advertisements, identify how many unique users visit my site, and track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before. The Site also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site or open HTML-formatted email messages. Details of how to disable cookies on your own web browser can be found in my Cookies Policy (insert link).
The information that you give to me directly on the site (e.g. within comments on blog posts such as your name and email address, or within contact forms) is never shared or added to any mailing lists. You may request to have your details removed from my website, for example those left in comments, or stored within any third party service I use at any time by emailing me at firstname.lastname@example.org
To ensure the security and safety of this site, I create regular backups of all information on this site, which are held on my own machine and/or within my email server. Each backup file is deleted in full when the next one is created.
Be aware that I may occasionally release information about our visitors when release is appropriate to comply with law or to protect the rights, property or safety of users of the Site or the public.
Please also note that as my business grows, I may buy or sell various assets. In the unlikely event that I sell some or all of my assets, or my website is acquired by another company, information about my users may be among the transferred assets.
Affiliate links and non-disclosure
Some links on this site may be affiliate links. These are links to products or services that I highly recommend and am an affiliate for. Should you click on one of these links and decide to purchase the service(s) or product(s), I will receive a small commission of the sale at no extra cost to you.
Links to third-party web sites or services are not owned or controlled by myself.
I have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that this website and its owner shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
All the information on this site is exclusively owned by me, and may not be copied, reproduced, distributed or shared in a way which suggests it belongs to anyone other than myself. Quotes may be extracted from content on this site in the event that explicit permission is sought from me, and adequate credit is displayed.
How Do I Store Your Information as a Subscriber?
Your information is stored at the list server that delivers this Site’s newsletters (https://app.mailerlite.com). Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive this Site’s newsletters. I take steps to ensure that all Virtual Assistants I use to help me complete tasks are GDPR knowledgeable and compliant in their practices.
All the newsletters or emails that are sent to you by this Site include an unsubscribe link in them. You can remove yourself at any time from our newsletters or mailing list by clicking on the unsubscribe link that can be found in every communication that I send you.
How Do I Store Your Information and Your Users Information as a Client?
As I client, I will ensure that I take steps to ensure your and the security of your users at all times. Upon booking of a service, I will complete a risk assessment with you to ensure that any users of your site or mailing list have been dealt with in a way which fully complies with the GDPR standards. Failure to satisfy the standard of this risk assessment will result in me being unable to work with you on a client basis. Should you choose to update your practices to ensure GDPR compliance in the future, I will gladly consider working with you.
I will not complete any tasks which I believe will be in breach of the GDPR. This includes but is not limited to contacting any subscribers or users of your site or services who have not provided explicit consent that you may do so.
- Your name and email address will be stored on a spreadsheet in https://Airtable.com and or Google Drive. I keep this spreadsheet to ensure that I have access to your email address for contact reasons, and for details of the services we have agreed that I will work on for you.
- I will also store a hard copy of your name and email address on a portable USB stick. This will ensure that I have access to your details in order to contact you safely should I or any third party I use ever encounter a breach.
- I will retain details of the work I have completed, and any monetary transactions completed between us for at least two years for tax reporting purposes. I am required by law to retain and store this information by law, and as such the lawful base for processing any sensitive data within these records is legal duty. For legal reasons I will not be able to remove this data from my databases upon request.
Although it is highly unlikely, this policy may be changed at any time at our discretion. If we should update this policy, we will post the updates to this page on our Website.
In the event of a security breach on this website, I will notify the ICO within 72 hours of becoming aware of the breach, and I will notify yourself as soon as I can reasonably and safely do so, ensuring there is no further compromise of data.
In the event of a security breach of my machine, including any backups of the site, I will notify the ICO within 72 hours of becoming aware of the breach, and I will notify yourself as soon as I can reasonably and safely do so, ensuring there is no further compromise of data.
In the event of a security breach on any third party server which I use to store your information (such as https://app.mailerlite.com or https://cVita.com)I will notify you as soon as I can reasonably do so and I have been notified by the third party. I will also notify the ICO within 72 hours of being made aware of any breach.